1. Introduction
Welcome to OZ Highland Farm! These Terms and Conditions of Sale govern all purchases made from OZ Highland Farm. By placing an order, you agree to comply with these terms.

2. Product Availability
All products are subject to availability. We reserve the right to modify or discontinue any product without prior notice. In the event that an item is unavailable after an order is placed, we will notify you and offer a suitable alternative or refund.

3. Pricing & Payment
All prices are listed in USD Dollars and are subject to change without notice. Payment must be made in full at the time of purchase. We accept Multiple payment methods that suits. Orders will only be processed once payment is confirmed.

4. Order Confirmation
Once an order is placed, you will receive an order confirmation via email. This confirmation does not signify acceptance of the order but confirms receipt of the order request. OZ Highland Farm reserves the right to cancel or refuse any order at its discretion.

5. Shipping & Delivery
Delivery times and costs vary based on location and product availability. Estimated delivery times are provided for reference only. OZ Highland Farm is not responsible for delays caused by third-party carriers. Any special delivery requests must be communicated at the time of purchase.

6. Returns & Refunds
Due to the nature of our products, returns are only accepted under specific circumstances such as incorrect or defective items. Customers must notify us within 3 days of receiving the product to request a return. Refunds will be issued at our discretion and processed within 10 business days.

7. Liability
OZ Highland Farm is not responsible for any indirect, incidental, or consequential damages arising from the use of our products. Customers are responsible for handling and storing products properly to maintain quality and safety.

8. Animal Sales Policy
For live animal purchases, customers must ensure proper facilities and care. OZ Highland Farm reserves the right to decline sales if we believe the buyer is not adequately prepared to provide suitable care for the animals. No refunds will be issued for changes in personal circumstances after purchase.

9. Force Majeure
OZ Highland Farm shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including natural disasters, supply chain disruptions, or government regulations.

10. Amendments
We reserve the right to update these Terms and Conditions at any time. Continued purchases from OZ Highland Farm indicate acceptance of any revised terms.

11. Contact Information
For any inquiries regarding our Terms and Conditions of Sale, please contact us at:
📧info@ozhighlandfarmllc.com

Thank you for choosing OZ Highland Farm!